After sales service
Shakers comprises of an excellent after sales service team. We here at Shakers, understand the importance of a good customer care. In here we understand the value of the “happy customer”.
Our company use customer care to create an overall impression of an organization that puts the needs of the customer first above all.
Our organization offers 3 free post sales service (on call) to our customers for the first year from the date of installation. The spares consumed for the service rendered under warranty will be replaced free of cost by the company provided it is supported by “under warranty claims”.
A special care is to be observed that all the defective spare parts which are replaced on cost during out of warranty cases shall be returned to the customers and should not be taken back by the service technician.
After one year down the line, our company offers Annual Cleaning Contract (ACC) system at a minimum cost per annum. In which case the customer gets 3 services for another one year.
At SHAKERS we completely understand the importance of marketing service-centric products and are committed to providing the best of after sales service to all our customers.